Frequently Asked Questions (FAQ)

Welcome to the ZIVORA ABAYA FAQ page. Here you'll find answers to the most common questions about our abayas, hijabs, khimars, niqabs, prayer gowns, shawls, delivery, payments, and returns.

1. What products do you offer?

We offer a wide range of modest fashion, including premium abayas, front open abayas, butterfly abayas, embroidered abayas, inner abayas, hijabs, khimars, niqabs, prayer gowns, Iraqi chadors, Irani chadors, shawls, and kids' modest wear.

2. Which fabrics do you use?

Our collections feature high-quality fabrics such as Imported Nida, Zoom, Georgette, Peach Fabric, Silk, and other premium materials selected for comfort, elegance, and durability.

3. Do you offer Cash on Delivery (COD)?

Yes. We offer Cash on Delivery (COD) across Pakistan, making it easy and convenient to shop with confidence.

4. How long does delivery take?

Orders are usually delivered within 3–7 business days, depending on your location.

5. Can I exchange my order?

Yes. If you receive the wrong size or a defective product, you can contact our customer support team for exchange assistance according to our exchange policy.

6. How can I choose the correct size?

Each product includes a detailed size chart to help you select the best fit. If you need additional guidance, our customer support team is happy to assist.

7. How can I track my order?

Once your order is dispatched, you'll receive tracking information so you can monitor your shipment.

8. Are your product photos real?

Yes. We strive to use clear and accurate product images so you know exactly what to expect.

9. How can I contact customer support?

You can reach our customer support team through the contact options available on our website. We are always happy to help.

10. Do you add new designs regularly?

Yes. We frequently update our collections with the latest abayas, hijabs, khimars, prayer wear, and modest fashion inspired by modern and Middle Eastern styles.

Thank you for choosing ZIVORA ABAYA. We appreciate your trust and look forward to serving you.